In May, the Patient Reported Measures (PRMs) team commenced with a planning day held in Ballina.
There are 2 main types of PRMs that will be used across the LHD; Patient Reported Outcome Measures (PROMs) and Patient Reported Experience Measures (PREMs).
PROMs (outcomes) capture patients’ perspectives about how illness or care impacts on their health and wellbeing; what’s important to them about their care.
PROMs will enable clinicians and services access to real-time information from the patient to individualise care, to make sure that the LHD is including and addressing what matters to patients in the care provided. It becomes truly person centred.
PREMs (experiences) capture patients’ perception of their experience with health care services.
PREMs will allow the LHD to use the experience of patients to improve the services offered and designed to really meet patient needs.
Some services across the LHD are already completing PRMs, although they may not call them this.
The Agency for Clinical Innovation is implementing PRMs in a statewide approach, focusing initially on the Tranche 1 initiatives of LBVC, but will only be starting with community based care. The LHD will look at inpatient care in the future.
At the planning day, the PRMs Leads began planning for local implementation using Clinical Redesign methodology facilitated by Lynn Hopkinson, Manager, Clinical Redesign.
The Leads are keen to see PRMs formally rolled out across the LHD, hoping that staff and patients will see PRMs as a positive addition that evolve into normal practice.