Orion Feature Requests and Enhancement
There are a number of Feature Requests or Enhancements identified by the NNSW LHD’s project team and Orion users.
The list is split into items affecting quality and safety (rated critical) and items affecting user experience and therefore adoption.
Our aim is to get the critical items done ASAP (i.e. in Q3 of 2017) in Stage 1 Enhancements.
Notably, having the ability to create care plan templates is the number 3 most requested enhancement. Unfortunately, due to Orion’s product development roadmap and cycle, this may not be available until the end of 2017 and is a significant piece of work. As such it has been placed in the Stage 2 list even though it is viewed as critical.
There is no indicative date for the non-critical (wishlist) enhancements (Stage 2 Enhancements).
At this stage, the NNSW LHD and eHealth are confirming how much funding is available for enhancements. This will determine what other (if any) non-critical items could be included in Stage 1.
The project team will consult with stakeholders about prioritising the enhancements. The project team will also discuss which of the non-critical items could be included in the first tranche of enhancements.
Critical Enhancements – Stage 1
High | Search by designation | Let users search by designation e.g. “physio” – better Care Team Invite workflow |
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High | COC improvements | Add Organisation and Designation to Care Team view (alongside individual clinician name) |
Critical | Medications: sync GP EMR and Orion | Remove old Medications from portal, ensure Orion portal matches GP EMR. Medications source prescribed and health summary, summary items – need user workshop |
Critical | Procedures not mapped from GP EMR | EMRC does not pick up Procedures data type. |
Critical | Delete/modify event notes | Event notes currently cannot be modified or soft deleted, even if created in error. |
High | Automated password reset functionality | Let users reset passwords to improve efficiency and timely access. |
High | Services, Legal Docs, Assessment windows | These are default open on blank care plan. For blank slate and where no data exists these should be default closed, with an Add button used to open the form |
High | Document exchange via secure msg | Allow document exchange via in-portal messaging – needs consultation with stakeholders. |
Non critical enhancements – Stage 2
Priority | What | Comment |
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Ability to search for platform users outside of a care team invite | Expose on portal home page somewhere (i.e. outside of CTI): add a link to search form somewhere | |
High | Chronological sort of conditions on EMRC windows | Product Roadmap, April 2017, delayed due to other NNSWLHD Orion priorities |
High | Suppress username in search | When LHD staff users change username to Stafflink ID, need to have this hidden |
Low | Adhoc Secure Message notification | Generate Email/SM notification on receipt of Concerto Ad Hoc (i.e. non-event) message, per event, digested |
Low | Admin overwrite CoC role | Admin capability to overwrite a COC member’s role/relationship if needed. |
High | IHI Suppression | Suppress IHI from printed care plan, event notes, and anything printable (i.e. with formatted print view) |
Low | Add Private Health Insurance field | Pick up from GP EMR, or plain text field with member number, fund name. Fund name to come from a govt address book? Or plain text. Needs consultation. |
Critical | Care plan templating | Allow building of templates. Needs discussion but broadly capability extended to GPs, PNs, PMs, sys admin. Allows pairing/mapped relationship of Goals to Actions and then grouping of goals/actions with a group name. Ideally allow sys admin to build and deploy across entire system. |
Critical | Goals/Actions favourites | Allow favouriting of goals/actions in lieu of templating |
Person responsible for actions/goals | Attach someone to CoC goals/actions | |
High | Send Health summary items to Orion | Significant Health Summary-tagged items not being picked up by EMRC. |
High | Password policy on reset screen in EMRC and portal | Avoids confusion/frustration |
Low | EMRC alert for patient record updates | EMRC should notify user via desktop notification when viewing pt record there is updated info since last view, including new message |
Low | Allow downloads from system/EMRC. | Enabling the download of Care Plans and Event Notes directly from the EMR Connect widget on GP desktop directly into GP patient record. |
Hide cancelled actions/goals | Goals/actions no longer relevant or added in error can be cancelled but not hidden. Leads to UI clutter. | |
Low | Better handling of deactivated CoC member. | If you remove/deactivate a care team member, and they’re the only one from that org, should inactivate member and org. Currently requires you to inactive both separately. NZPSG advice indicates related to core product |
High | Allow sys/user admin to add orgs ourselves | Currently need to go through Orion. |
Low | Demographics table display skewif. | Poor rendering – NZPSG advised this was core product. |
High | Allergies (NKA) mapping | NKA is reporting as no allergies, should map to NKA, not recorded needs to map as not recorded. |
High | COC + button and other + functions adds blank rows | NZPSG advises core product. |
High | Blank rows in COC print on care plan | Remove blank rows from care plan. |
Low | Fix allergies pill/button | Clicking on allergies pill/button does nothing, should go to allergies view |
Low | Redacted | Copy of item 6 |
Low | Deleted system users stay in COC | If you delete someone from the platform, the system maintains a view of them in the COC as an active user. If you delete from the portal, it should remove them from COC. (And probably notify the GP) |
High | Link Orion SC record to eHealth button in LHD pt record in Powerchart | Clicking Powerchart eHealth button links to Orion SCP (similar to LinkedEHR capability in WSYD) |
High | Secure Message user search | User-search capability in secure message, rather than using To field |
High | Single Sign On (SSO) link to full portal from ERM Connect patient view | Button or link from EMR Connect patient specific view/portal back to full portal to access messages etc. Use SSO to avoid another login. |