eReferrals Help Request Page

Please contact HealthLink in the first instance (details below) if you (as a referrer) are experiencing issues with HealthLink Smartforms including:

• You cannot find HealthLink Forms in your practice management/clinical information system (and it is one of the supported systems).
• You can find HealthLink Forms but they do not load or there is an error on loading
• eReferrals are not being sent (usually this is accompanied by an error message with the form being parked for sending later)

Contact HealthLink on 1800 125 036 or on helpdesk@healthlink.net if there are issues with. For escalations, contact the LHD support team using the below form.

If you can load HealthLink forms and see Transport NSW and/or Commonwealth My Aged Care but can’t see NNSWLHD eReferrals please contact the LHD project team using the form below.